๐Ÿ†˜Contact support

We consider user experience one of the essential pillars of our project. Our customer support will answer all of your game-related questions and will provide technical assistance if necessary

If any issues arise, feel free to contact our support team via:

  1. the "Support" button in the app Settings

  2. a form opened by shaking your device

  3. using the button in the bottom right corner here (Intercom)

  4. email โ€” contact@iguverse.com

The options are written in the order of convenience. Please, use the first 2 variants if possible.

We might need you to provide some personal data to be able to resolve your issue, mainly app/device technical data.

For swift and high-quality assistance, you should specify the following data in your enquiry:

  1. App/device technical data

  2. Detailed overview of the issue

  3. If possible, media content that helps identify the issue (screenshots/videos)

When contacting support in the app, all the app/device data will be fetched automatically, so you do not need to type it yourself.


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